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    Cantine Pagnotta

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    €0,80 EUR
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    FAQ - Cantine Pagnotta

    Frequently Asked Questions (FAQ) - Cantine Pagnotta

    Orders and Shipping

    1. Which countries do you ship to?
    We currently only ship to Italy. We are working to expand our distribution to other European countries.

    2. What are the delivery times?
    Delivery times vary depending on the destination, but generally orders are processed within 2-5 business days.

    3. What payment methods do you accept?
    We accept payments by credit/debit cards (Visa, Mastercard, Maestro, American Express), Google Pay, Apple Pay, UnionPay, PayPal and Klarna.

    4. Is it possible to cancel or modify an order?
    If your order has not yet been shipped, you can contact us as soon as possible at help@cantinepagnotta.com to request changes or cancellations.

    5.1. Is there a cost for shipping?
    Yes, shipping of our items has a cost that varies based on the quantity of items ordered.

    5.2. Is there a surcharge for shipping to Sicily, Sardinia, smaller islands and remote areas?
    Yes, for shipments to Sicily, Sardinia, smaller islands and areas considered disadvantaged there is a supplement. If you have already placed the order without adding the shipping supplement suitable for your delivery postcode, you can purchase it separately. For more information, CLICK HERE .

    Products and Quality

    6. Are your wines produced in Italy?
    Yes, all our wines are produced in Italy, specifically in Puglia.

    7. Do your wines contain sulphites?
    Yes, like most wines, ours also contain sulphites in controlled quantities to ensure the preservation and quality of the product.

    8. What is the difference between your red wines "L'Armonioso" and "Il Gioioso"?

    • Armonioso is a drier wine, ideal for those who prefer a less sugary taste.
    • Gioioso is a sweet wine, ideal for the most delicate palates.

    Returns and Assistance

    9. Can I return a wine if I don't like it?
    No, we do not accept returns for purchased wines. If you encounter a problem with your order, please contact us at help@cantinepagnotta.com .

    10. What should I do if I receive a damaged bottle?
    If you receive a damaged bottle during shipping, please send us a photo of the product and the package to help@cantinepagnotta.com within 12 hours of receipt to evaluate a possible replacement.

    Website

    11. What is the difference between www.cantinepagnotta. it and www.cantinepagnotta. com ?
     None, there is no difference between the two domains. The main site is www.cantinepagnotta. com , but if you type www.cantinepagnotta. it , you will be automatically redirected. If you find one of the two links on social media or elsewhere, there is no need to worry: they both work and lead to the same official site.

    Newsletter

    12. Can I subscribe to your newsletter?
    Yes! You can subscribe to our newsletter to receive exclusive offers and news about our wines. Register directly from our site or write to us at help@cantinepagnotta.com .

    Other Questions

    13. How can I contact you for more information?
    You can use the chat button at the bottom right. Alternatively, you can write to us at help@cantinepagnotta.com for any questions or requests for information.